Contact us
Call us toll free on 0800 211 025, WhatsApp 0786 650 966, or visit any of our branches in Kampala.
How to reach us
Call centre
General enquiries
Report fraud
Recruitment
Postal address
P.O. Box 7052, Kampala, Uganda.
Head office
Arie Towers, Plot No. 16, Mackinnon Road, Nakasero, Kampala - ground, first and ninth floors.
Our branches
Mackinnon Road Branch
Plot 16, Mackinnon Road, Nakasero (Ground Floor)
Kampala Road Branch
Plot 30 Kampala Road, Greenland Towers
Garden City
Plot 64/86 Yusuf Lule Road, Garden City Shopping Mall
Bweyogerere
Plot 236, 1700 Kira
Kikuubo
Kyagwe Road, Shamba Complex
Bugolobi
Plot 1-5 Spring Road
Complaints
If something has gone wrong, we want to hear about it. Our complaints handling procedure sets out how we log, investigate and resolve complaints, and how long each stage should take. You can also raise a complaint at any branch or through the call centre.
Ready to get started?
Visit any of our Kampala branches, call 0800 211 025 toll free, or WhatsApp 0786 650 966.